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24-Hour Live Chat With Veterinarians

Please don't use this service for emergencies. Instead, contact your local veterinarian right away.

Need instant, 24-hour answers to your pet questions?

When you have questions about the health and safety of your best friend, there's no substitute for expert advice. That’s why we partnered with JustAnswer’s 24-hour Ask a Vet live chat to connect pet owners with pet experts. Our vets love answering your questions!

Try this live chat to speak to a qualified veterinarian right away. Talk to a vet online anytime, day or night.

Thanks to their many years of practice, these veterinarians have seen and heard it all, and they’re ready to provide you with accurate information that you can trust.

Please note that, in order to provide you with the best possible advice, the vets at JustAnswer will need any and all information you can provide, including detailed medical histories, a thorough description of the issue, and any relevant photographs. Also, our vets cannot prescribe medication, recommend dosages, or comment on over-the-counter medication over the internet.

The vets do their best to follow the consensus author guidelines on animal ethics and welfare from the International Association of Veterinary Editors. If you purchase a service from JustAnswer via our Ask a Vet page, we will earn an affiliate commission at no extra cost to you.

Meet our vets

At Hepper, we've enlisted a team of practicing veterinarians, including Dr. Paola Cuevas, Dr. Joanna Woodnutt, Dr. Chyrle Bonk, and Dr. Maureen Kanana Murithi, to handle your biggest health-related issues. If you're looking for free expert veterinary advice, we recommend searching our extensive database of dog and cat vet answers to find information on all of the most commonly asked pet questions. You might just find the answer you're looking for -- instantly!

Dr. Joanna Woodnutt Profile Picture

Dr. Joanna Woodnutt

Veterinarian (MRCVS)


Joanna is an experienced vet working mainly with companion animals. Whilst she still works two days a week for a local practice, Joanna realized that she could help more people if she wrote down some of the things she talked about in her consultations. She now spends most of her time writing about pet health for a range of magazines and websites, so that people all over the world can learn more about their pets. Joanna is director of The Veterinary Content Team that’s responsible for all our helpful information!

Dr. Paola Cuevas Profile Picture

Dr. Paola Cuevas

Veterinarian (MVZ)

Paola Cuevas is a veterinarian and animal behaviorist, with over 17 years of experience working with a variety of species. Her passion is animal welfare and focuses on the importance of preventive medicine. Paola has skills in the fields of nutrition, microscopy, clinical pathology, diagnostic imaging, and endoscopy as well as extensive experience in animal training through positive reinforcement. As our in-house veterinarian, Paola is very happy to share her knowledge and experience with our readers and hopes to be helpful with any issue presented by your non-human family members.

Dr. Rebecca MacMillan Profile Picture

Dr. Rebecca MacMillan



Rebecca is a companion animal vet who has always had a passion for writing and client communication. Since her graduation from the Royal Veterinary college in 2009. she has gained a wealth of experience in first opinion small animal practice, in both clinical and managerial roles. She currently works in the South West and deals with a variety of routine and emergency appointments, but particularly enjoys medicine cases. Outside of work and writing, she enjoys spending time with her family, including her bouncy flat-coated retriever, George!

Dr. Maureen Kanana Murithi Profile Picture

Dr. Maureen Kanana Murithi

Veterinarian (DVM)


Maureen is a licensed veterinarian based in Nairobi, Kenya. Maureen also holds a masters of science degree in Epidemiology. Maureen worked in the veterinary field for over a decade with a keen interest in small animal medicine. Maureen runs her own practice in her country where she gets to help animals as well as impart knowledge to her clients. She also has experience in the research field and has managed to publish part of her research in human medicine.

Dr. Chyrle Bonk Profile Picture

Dr. Chyrle Bonk

Veterinarian (DVM)


Chyrle Bonk graduated from Oregon State University in 2010 and has practiced in a mixed animal clinic ever since. On top of treating animals and writing for various veterinary websites and magazines, Chyrle also owns a small cattle herd. When she’s not doing those things, she can be found somewhere in the Idaho wilderness with her husband and two kids.

Dr. Greg Steele Profile Picture

Dr. Greg Steele


Greg graduated from the University of Cambridge over five years ago. Since then, he has been working in mixed-species practice in the UK. He enjoys working with all species, great and small! Outside of veterinary work, Greg enjoys the outdoors, gardening and sport in all forms! He currently has just one amazing cat, called O’Malley. Greg loves writing and communicating veterinary knowledge, but still works as a vet full-time, so writing is fitted around his clinical work and on days off.

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