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Does Ulta Beauty Allow Dogs? 2023 Update & Tips For a Successful Visit

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By Nicole Cosgrove

Woman pushes her Chihuahua dog in pet stroller walking in mall

Are you a beauty-minded dog owner? You must be wondering whether Ulta allows dogs. The answer is no. Ulta does not allow dogs in their stores unless they’re service animals, as defined by the Americans with Disabilities Act (ADA).

However, employees in some local stores might allow non-service dogs provided they are well-behaved and on a leash. But these are exceptions rather than a rule.

Are you looking to visit a local Ulta with your pup? Read on to learn more about their dog policy. We also throw in a few tips on how to make your visit successful.

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Ulta’s Official Pet Policy

Ulta has no official policy regarding pets on its website. Therefore, each store sets unique rules guided by federal, state, and local laws.

As a rule, Ulta Beauty does not allow non-service dogs in their stores. However, employees in some locations are lenient. They will have no problem if you bring your pup along, provided it is well-behaved and on a leash.

If you want to bring your non-service dog to Ulta, it is better to call the store manager before your visit to see whether they can make an exception. Otherwise, you risk getting turned away.

dog in the shopping mall
Image Credit: Augustcindy, Shutterstock

Does the Ulta Dog Policy Vary by Location?

All Ulta stores allow service animals that assist guests with disabilities. But with no overarching pet policy, the rules for non-service animals will vary depending on the store.

Although most stores don’t allow non-service dogs, some might be lenient if your pup is well-behaved and on a leash.

Divider 5Why Ulta Beauty Does Not Allow Dogs

The “No Dogs Allowed” sign can disappoint owners who love taking their pups with them wherever they go. But there are many genuine reasons why Ulta may not allow dogs. They include the following.

State and Local Laws

State and Local governments have laws prohibiting dogs from certain businesses, including restaurants and grocery stores.

Health regulations in many states prevent salons from allowing dogs on their premises. Since most Ulta stores have salons, they would be subjected to these rules.

dog on a leash tied up outside a shop waiting for the owner
Image Credit: Irina Kozorog, Shutterstock

Health and Hygiene

Dogs can pose a health hazard. For instance, they can spread pathogens through their urine and feces, causing infections and illnesses in people.

Dogs tend to relieve themselves wherever they please. Therefore, allowing them in Ulta stores may not be a good idea, especially if the management is unsure whether they’re vaccinated or on preventative medication.

Additionally, some people are allergic to dogs.

Safety and Convenience

Dogs can be a nuisance, whether on a leash or not. They will climb on strangers, make excessive noise, and relieve themselves without warning. Even worse, some can get quite aggressive to the point of biting people.

A no-dogs policy in Ulta stores ensures all shoppers have a comfortable and convenient experience. It also protects them from potentially dangerous canines.

mad pomeranian dog barking on the street
Image Credit: Polo Gtz, Shutterstock

No Capacity or Training

The staff at Ulta stores have no training on how to deal with dogs. Therefore, allowing dogs on the premises would be asking too much of them. Moreover, the stores lack the tools to handle canines, such as poop bags and cleaning supplies.

Divider 5Guidelines For Service Animals in Ulta Beauty

The Americans with Disabilities Act protects people who need the assistance of service animals in public places. Therefore, Ulta must allow entry to people with disabilities and their service animals without discrimination.

But there’s a caveat: the dog should not be disruptive or pose a safety risk to other people. Otherwise, Ulta can ask you to leave.

Ulta needs to consider the safety and convenience of other customers too. Hence, it has set strict rules for clients who bring their service animals to the store.

First, the dog should always be under the handlers’ control, never straying. That means they should always wear a leash, rope, or harness. However, signals and voice commands can be used when the handler cannot use restraints due to disability.

Ulta employees may ask you to leave the dog outside if it is uncontrollable or poses a danger to other people. But you are free to request the help of an assistant if you wish to continue shopping.

service dog training
Image Credit: SasaStock, Shutterstock

Can Ulta Beauty Ask for Service Dog Certification?

The Americans with Disabilities Act defines a service animal as a dog trained to assist a person with a disability in performing specific tasks. These tasks should be directly related to the handler’s disability.

Ulta allows all service animals in their stores, provided they are well-behaved. But they have a right to ask questions if it is not apparent the dog is a service animal.

The Americans with Disabilities Act has stringent rules on what businesses can ask. Ulta employees can only enquire whether the dog is a service animal required for a disability or what tasks it has been trained to perform.

However, it is against the law to ask for the dog’s certification or request a demonstration of its abilities. One is also not allowed to ask about the nature of the disability.

Are Emotional Dogs Allowed in Ulta?

Unfortunately, the Americans with Disabilities Act does not cover emotional support animals. Therefore, Ulta is under no legal obligation to allow them on their premises.

As a rule, the stores don’t allow emotional support animals. Hence, those who rely on their dogs for that purpose might be denied entry.

But with no official dog policy, some Ulta stores might allow non-service dogs. However, you might want to call first to avoid being turned away.

a sad dog hugging a man
Image Credit: Zen Chung, Pexels

Divider 5Top 6 Tips For a Successful Visit

Are you looking to visit Ulta with your dog? Here are a few tips to keep in mind for a successful shopping experience.

1. Call First

Calling the local store management first is advisable. Remember, most stores will not allow you to bring a dog unless it’s a service animal. So, it would be best to familiarize yourself with the store’s dog policy to avoid being turned down.

If you have a service animal, it is still better to learn the rules first. Ulta can ask you to leave your pup outside if you violate their policy.

2. Ensure Your Pup Is Comfortable

Don’t take your dog to Ulta, or any other store, if you’re not sure it can handle the new environment. You don’t want your furry friend overwhelmed by the new sights, sounds, and smells.

Does your pup get too anxious, excited, or aggressive around strangers? If yes, consider leaving them at home or in the car.

It is better to build their confidence around strangers first to avoid an embarrassing visit to Ulta. So, start by taking them to dog-friendly outdoor destinations before building up to a store visit.

woman shopping with her dog at the mall
Image Credit: manpeppe, Shutterstock

3. Keep Your Dog in Control

Dogs love to explore. And if you don’t keep yours under control, it will inevitably get into mischief.

Using a leash is the only way to keep your pup by your side. Ensure it’s not longer than six feet to maintain a safe distance between you and other shoppers.

However, a leash may not be enough to make your dog behave. So, consider teaching it basic commands such as “sit” or “stop” to help you call it to order whenever it misbehaves.

4. Ensure Your Pup Relieves Itself First

The last thing you want is for your dog to relieve itself in the store. You do not want to pick up your dog’s mess in public unless you have to. You can try rushing out before it happens. But it’s not like your dog will give you a signal before it starts.

You can save yourself the trouble by ensuring your pup relieves itself before you get to the store.

Don’t put all your hopes on that, though. You should still have the poop bag and cleaning supplies ready for any eventuality.

white bichon frise dog sitting on the grass
Image Credit: Vladimir Nenezic, Shutterstock

5. Exercise the Dog First

An energetic dog is always raring to wander about and get into mischief. In contrast, a tired dog is calmer and less likely to get in trouble.

Taking your dog to the store when it is in an enthusiastic state can make it harder for you to keep it under control. Therefore, you should consider bringing the pup’s energy down through exercising before your visit.

6. Follow the Rules

The employees can ask you to leave if you violate their policy regarding dogs. You can save yourself the embarrassment by following the laid down guidelines.

First, don’t try to pass off your furry friend as a service dog if it is not. Also, ensure your dog is well-behaved and on a leash.

Dog walker strides with his pet on leash while walking at street pavement
Image Credit: alexei_tm, Shutterstock

Divider 5Conclusion

Ulta does not allow dogs on their premises. But service dogs supporting people with disabilities are permitted in all stores since the ADA prohibits businesses from denying them entry.

Some stores are lenient and could allow non-service dogs if they are well-behaved and on a leash. However, we advise calling the local store management before your visit to avoid getting turned back.

Remember, each Ulta store has unique rules regarding dogs. So, familiarizing yourself with them is advisable for a smooth shopping experience.

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Featured Image Credit: CandyRetriever, Shutterstock

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