Shipping
Everything you need to know about shipping
Pandemic Shipping Info
Please note that we are doing our best to get all orders shipped to you as fast as possible. Normal delivery is about 1 week, but in busy times this can stretch out to 2-3 weeks. We’ll do our best to keep you updated on your order status, but feel free to contact us anytime with questions. Stay safe out there!
USA Locations
We ship only to the lower 48 states. Sorry, but we cannot ship to PO Boxes.
International Shipping
We do not ship outside of the USA from hepper.com, but our Hepper Amazon store will ship almost anywhere (and often for low prices!) Click on the Hepper Amazon store link to see what’s in stock in our Amazon USA store.
Timing
We ship within 3 business days of your order.
Shipping Costs
Your order ships FREE! Free shipping will be noted on the product page and in your Cart.
Shipping Speed
Ground – usually takes about a week to arrive.
what our customers say
4.6 star rating
Based on 420 reviews
Based on 420 reviews
Review by Gigi F.
Verified BuyerReview stating My cat (Zelda) absolutely loves
My cat (Zelda) absolutely loves her Nest Bed. I was afraid she would ignore it after awhile but it's now one of her favorite places to sleep. Definitely worth the…
on Hepper Nest BedReview by Lee J.
Verified BuyerReview stating They'll outlast the trays you
They'll outlast the trays you put them in.
on Extra Dishes for Hepper NomNomReview by El55
Verified BuyerReview stating The NomNom dish is perfect
The NomNom dish is perfect for me. One of my guys is diabetic and I need to feed late at night - sometimes on the bed ... generally where ever…
Review by Wendy S.
Verified BuyerReview stating I love it I don’t
I love it I don’t know if my cat has even noticed I changed his bowls. However I love the way his room looks minus all the little bits of…
Review by Amy D.
Verified BuyerReview stating My cats love them! They
My cats love them! They love to curl up inside them but also like to sit on top of them and survey their kingdom.
on Hepper Pod BedReview by Kynsi H.
Verified BuyerReview stating My cats love these beds.
My cats love these beds. We now have 3. I like the look of the herringbone better but I couldn’t pass up the sale on the grey! These are a…
on Hepper Pod BedReview by Jeanne R.
Verified BuyerReview stating Clean look. Easy to wash
Clean look. Easy to wash and exchange food dishes( I bought extra set). Nice having water bowl and food dish side by side in same unit. Cats like it and…
Review by Susan C.
Verified BuyerReview stating Easy to put together and
Easy to put together and my Persian jumped right in!
on Hepper Pod BedReview by Barbara B.
Verified BuyerReview stating My cat didn’t fit in
My cat didn’t fit in the bed, but it’s beautiful and cool!
on Hepper Nest BedReview by May
Verified BuyerReview stating My cats LOVE it!!! I
My cats LOVE it!!! I have never seen them react so quickly, so happily. Only issue for me is that I will have to buy a few more since each…
on Hepper Nest BedReview by Kay H.
Verified BuyerReview stating The herringbone is so classy!
The herringbone is so classy! I have the nest and the pod beds and the cats love them.
on Hepper Nest BedReview by Alice K.
Verified BuyerReview stating Great
So easy to keep clean (dishwasher safe!), and my cat has transitioned well to this set up. I love the way it looks (simple and sleek). Appreciate the extra bowl…
on Hepper NomNom BowlReview by Dalin Y.
Verified BuyerReview stating Excellent product but e-commerce needs improvement
I like this mat a lot but will be good if Hepper makes XL size. However Hepper should improve their eCommerce to allow checking shipment status. After the email that…
on Large Cat Litter Trapper MatReview by Kim B.
Verified BuyerReview stating cats love it!!
I have the yellow and blue one. It took me awhile to put it together - screws are very small and hard to handle especially when one of the cats…
on Cat Tunnel Toy (Large/Long)Review by Gary H.
Verified BuyerReview stating Happy Kitty
The cat loves it! Most toys get a day of use then nothing. This pouch keeps getting found and played wuth.
on Cuppa Tea Cat Chew ToyReview by Gigi F.
Verified BuyerReview stating My cat (Zelda) absolutely loves
My cat (Zelda) absolutely loves her Nest Bed. I was afraid she would ignore it after awhile but it's now one of her favorite places to sleep. Definitely worth the…
on Hepper Nest BedReview by Lee J.
Verified BuyerReview stating They'll outlast the trays you
They'll outlast the trays you put them in.
on Extra Dishes for Hepper NomNomReview by El55
Verified BuyerReview stating The NomNom dish is perfect
The NomNom dish is perfect for me. One of my guys is diabetic and I need to feed late at night - sometimes on the bed ... generally where ever…
Review by Wendy S.
Verified BuyerReview stating I love it I don’t
I love it I don’t know if my cat has even noticed I changed his bowls. However I love the way his room looks minus all the little bits of…
Review by Amy D.
Verified BuyerReview stating My cats love them! They
My cats love them! They love to curl up inside them but also like to sit on top of them and survey their kingdom.
on Hepper Pod BedReview by Kynsi H.
Verified BuyerReview stating My cats love these beds.
My cats love these beds. We now have 3. I like the look of the herringbone better but I couldn’t pass up the sale on the grey! These are a…
on Hepper Pod BedReview by Jeanne R.
Verified BuyerReview stating Clean look. Easy to wash
Clean look. Easy to wash and exchange food dishes( I bought extra set). Nice having water bowl and food dish side by side in same unit. Cats like it and…
Review by Susan C.
Verified BuyerReview stating Easy to put together and
Easy to put together and my Persian jumped right in!
on Hepper Pod BedReview by Barbara B.
Verified BuyerReview stating My cat didn’t fit in
My cat didn’t fit in the bed, but it’s beautiful and cool!
on Hepper Nest BedReview by May
Verified BuyerReview stating My cats LOVE it!!! I
My cats LOVE it!!! I have never seen them react so quickly, so happily. Only issue for me is that I will have to buy a few more since each…
on Hepper Nest BedReview by Kay H.
Verified BuyerReview stating The herringbone is so classy!
The herringbone is so classy! I have the nest and the pod beds and the cats love them.
on Hepper Nest BedReview by Alice K.
Verified BuyerReview stating Great
So easy to keep clean (dishwasher safe!), and my cat has transitioned well to this set up. I love the way it looks (simple and sleek). Appreciate the extra bowl…
on Hepper NomNom BowlReview by Dalin Y.
Verified BuyerReview stating Excellent product but e-commerce needs improvement
I like this mat a lot but will be good if Hepper makes XL size. However Hepper should improve their eCommerce to allow checking shipment status. After the email that…
on Large Cat Litter Trapper MatReview by Kim B.
Verified BuyerReview stating cats love it!!
I have the yellow and blue one. It took me awhile to put it together - screws are very small and hard to handle especially when one of the cats…
on Cat Tunnel Toy (Large/Long)Review by Gary H.
Verified BuyerReview stating Happy Kitty
The cat loves it! Most toys get a day of use then nothing. This pouch keeps getting found and played wuth.
on Cuppa Tea Cat Chew ToyLuxury & Modern Pet Furniture
Hepper designs unique products and stylish cat furniture that will make your pets happy. Purchase your favorite items from our high-end cat furniture collections today.
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